Legal

Privacy Policy

How we collect, use, store and protect the personal information you share with us.

Last updated: 4 November 2026

About this policy

Capstone Accountants ("we", "us", "our") respects your privacy. This policy explains how we handle personal information collected through this website and in the course of providing our services.

Information we collect

Through this website, we collect only what you choose to give us:

  • Your name
  • Your email address
  • Your phone number, if you provide one
  • The service you indicate you are interested in
  • Any message you write in the enquiry form

In the course of providing accounting, tax and SMSF services, we also collect the financial and identity information necessary to perform that work.

How we use your information

We use the information you provide to:

  • Respond to your enquiry
  • Provide the services you have engaged us for
  • Meet our professional, legal and regulatory obligations
  • Communicate with you about your engagement

We do not sell your personal information.

Disclosure

We may disclose personal information to third parties where it is necessary to deliver our services or where we are required to by law — for example, to the Australian Taxation Office, to regulators, or to service providers who assist us in operating our practice. Where we use third-party service providers, we take reasonable steps to ensure they handle your information appropriately.

To confirm: the specific software, cloud services and data locations used by the practice, and whether any personal information is disclosed to overseas recipients.

Capstone Finance & Mortgage

If your enquiry relates to lending, your information may be shared with Capstone Finance & Mortgage and, with your consent, with lenders or aggregators for the purpose of assessing and arranging finance.

To confirm: whether Capstone Finance & Mortgage is the same legal entity, and what consent is obtained before information is passed to lenders or an aggregator.

This website

This website does not use advertising or tracking cookies. Enquiry form submissions are sent to us by the form handler configured for this site. The map on our contact page is embedded from Google Maps, which may collect information according to Google's own privacy policy.

Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification and disclosure. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Accessing and correcting your information

You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate. Contact us using the details below and we will respond within a reasonable period.

Complaints

If you believe we have mishandled your personal information, please contact us first so we can try to resolve it. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

Contact us

Capstone Accountants
4/11 Minden Lane, Baldivis WA 6171
Phone: 08 9524 2831
Email: info@capstoneaccountants.com.au

Changes to this policy

We may update this policy from time to time. The current version will always be available on this page.

Questions about this page?

Get in touch and we'll clarify anything you're unsure about.